I really loved the Hotel Le Clef,
Unfortunately several issues arose with the stay.
Early check in I requested .. They had a room ready and available but would not put me in the room until after my sister and I got lunch .. and came back 2 hours later pleading with them that we flew all night and were really tired.
Another manager decided to check us in at around 2 pm instead of 3 pm.
My boss had a family emergency and we had to fly back to the states 2 days early. I asked if they could add the coins or travel back to my account on 訂房網站 .com the said no! Would not even try to gesture something towards me coming back .
The location is great and for boutique hotels not accommodating their customers is not good .
Another instance. I had called a few days ahead requesting a car service to pick up my sister.
I have them the airline the flight number her name and cell.. the driver never checked flight information and my sisters flight got in 1 hour earlier.. she was there at the airport with no one to pick her up ..
I asked for a credit.. I said does the company check the flight itinerary? Did they actually show up? It was all very sketchy and I have to tell you I felt bad for my sister arriving to the airport with no help at all having to go to the police security for assistance.
So with hotels at our disposal and customer service is a must no a days I’m sad to say as much as I love the location I did not like being left out on taxi and the early check in and also the fact they would not accommodate at all..
I really loved the Hotel Le Clef,
Unfortunately several issues arose with the stay.
Early check in I requested .. They had a room ready and available but would not put me in the room until after my sister and I got lunch .. and came back 2 hours later pleading with them that we flew all night and were really tired.
Another manager decided to check us in at around 2 pm instead of 3 pm.
My boss had a family emergency and we had to fly back to the states 2 days early. I asked if they could add the coins or travel back to my account on 訂房網站 .com the said no! Would not even try to gesture something towards me coming back .
The location is great and for boutique hotels not accommodating their customers is not good .
Another instance. I had called a few days ahead requesting a car service to pick up my sister.
I have them the airline the flight number her name and cell.. the driver never checked flight information and my sisters flight got in 1 hour earlier.. she was there at the airport with no one to pick her up ..
I asked for a credit.. I said does the company check the flight itinerary? Did they actually show up? It was all very sketchy and I have to tell you I felt bad for my sister arriving to the airport with no help at all having to go to the police security for assistance.
So with hotels at our disposal and customer service is a must no a days I’m sad to say as much as I love the location I did not like being left out on taxi and the early check in and also the fact they would not accommodate at all..
1380278****
家庭出遊
一臥室公寓
入住於2025年09月
Chelseamamadefenxiang
家庭出遊
一臥室公寓
入住於2025年04月
Camille vitolo jumelle
商務出差
高級房
入住於2025年09月
M366675****
商務出差
豪華房
入住於2025年02月
faytf80
好友出遊
行政一室房
入住於2025年01月
あいすくりーむ129
家庭出遊
高級房
入住於2024年12月
Shuimansanlou
好友出遊
豪華房
入住於2025年08月
匿名用戶
商務出差
豪華房
入住於2024年08月
mina2023
家庭出遊
高級房
入住於2024年07月
_M1392897****
家庭出遊
行政一室房
入住於2025年01月
1380278****
家庭出遊 一臥室公寓
入住於2025年09月
Chelseamamadefenxiang
家庭出遊 一臥室公寓
入住於2025年04月
Camille vitolo jumelle
商務出差 高級房
入住於2025年09月
M366675****
商務出差 豪華房
入住於2025年02月
faytf80
好友出遊 行政一室房
入住於2025年01月
あいすくりーむ129
家庭出遊 高級房
入住於2024年12月
Shuimansanlou
好友出遊 豪華房
入住於2025年08月
匿名用戶
商務出差 豪華房
入住於2024年08月
mina2023
家庭出遊 高級房
入住於2024年07月
_M1392897****
家庭出遊 行政一室房
入住於2025年01月